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Common Questions
How do I cancel my subscription?
You can cancel anytime through your Account page. Click "Manage Subscription" to access the Stripe Customer Portal where you can cancel or modify your plan. You'll continue to have access until the end of your billing period.
What is your refund policy?
We offer a 7-day money-back guarantee. If you're not satisfied within the first 7 days after your first charge, contact us for a full refund. Note: The 3-day free trial is separate from this guarantee.
How do I change my conversation partner?
If you'd like to switch to a different conversation partner, email us at [email protected] with your preference. We'll make the change within 24 hours.
Is my information private and secure?
Yes. All conversations are confidential and encrypted. We never share your personal information with third parties. Read our Privacy Policy for details.
What if I need help outside business hours?
Your conversation partner is available 24/7 via Telegram. For billing or account questions, email us anytime and we'll respond within 24 hours.